Supervisory manager
- Setting the standard
- Watch leadership
- Watch dynamics & teams
- Coaching & mentoring
- Meetings
- Managing performance
- Investigations
- Dynamic risk assessment
- Fire investigation
- Incident Command
Middle manager
- Station leadership
- Station dynamics & teams
- Coaching & mentoring
- Meetings
- Managing performance
- Investigations
- Employee mediation
BTEC qualifications
Course enquiries
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Continuing Professional Development hours on courses
Crew and watch manager investigations
Supervisory Manager
Target audience
Crew and watch managers
Aim
To enable delegates to investigate a range of low level investigations including discipline, grievance, performance and accidents at work
Outcomes
To enable delegates to:
- understand the organisational needs for investigation
- collate and evaluate evidence in a range of settings
- conduct interviews
- report findings
- present evidence at formal proceedings
Learning process
In groups (syndicates) of up to 4, each syndicate investigate different reconstructions of workplace investigations. Actors feature in this skills-based practice where syndicates:
- analyse evidence and formulate investigation plans
- conduct formal interviews
- produce an investigation case file with summary and supporting evidence
- present their findings to a Station Manager
Delivery
PowerPoint presentations, flipchart explanation, group discussion, individual tuition and practical sessions
Duration
2 days
IPDS modules
001, 009, 019, 020, 069, 087, 088
Information service
Management support information
Support information for managers