Supervisory manager
- Setting the standard
- Watch leadership
- Watch dynamics & teams
- Coaching & mentoring
- Meetings
- Managing performance
- Investigations
- Dynamic risk assessment
- Fire investigation
- Incident Command
Middle manager
- Station leadership
- Station dynamics & teams
- Coaching & mentoring
- Meetings
- Managing performance
- Investigations
- Employee mediation
BTEC qualifications
Course enquiries
Follow link below or call for course booking or more information.
T: 0845 0941 885
Continuing Professional Development hours on courses
Coaching and mentoring personnel
Supervisory Manager
Target audience
Crew and watch managers
Aim
To provide delegates with the knowledge, understanding and skills to improve performance of personnel with coaching and mentoring
Outcomes
To enable delegates to:
- recognise non-verbal communication
- understand how to influence through communication
- conduct action-centred learning
Learning process
We show delegates how to coach and mentor effectively, with lots of opportunity for practice. They join actors in role-play that recreates workplace scenarios featuring both watch personnel and members of the public.
Delivery
PowerPoint presentations, flipchart explanation, group discussion, individual tuition and practical sessions
Duration
2 days
IPDS modules
002, 005, 023, 039, 040, 070, 076
Information service
Management support information
Support information for managers