Supervisory manager
- Setting the standard
- Watch leadership
- Watch dynamics & teams
- Coaching & mentoring
- Meetings
- Managing performance
- Investigations
- Dynamic risk assessment
- Fire investigation
- Incident Command
Middle manager
- Station leadership
- Station dynamics & teams
- Coaching & mentoring
- Meetings
- Managing performance
- Investigations
- Employee mediation
BTEC qualifications
Course enquiries
Follow link below or call for course booking or more information.
T: 0845 0941 885
Continuing Professional Development hours on courses
Managing performance
Middle Manager
Target audience
Station and group managers
Aim
To provide delegates with the knowledge, understanding and skills to manage performance and related matters
Outcomes
To enable delegates to:
- manage lateness, short-term sickness, return-to-work interviews and abuse of service leave system
- tackle inappropriate behaviour on watches, stations and workplace
- deliver performance required by service directors and senior managers
Learning process
This course is designed to help station managers communicate effectively in face-to-face individual reviews about individual performance. Delegates have the opportunity to develop communication skills alongside actors in true-to-life scenarios. Ideas about continuous improvement and quality in the public sector and performance management within The Fire Service are also explored.
Delivery
PowerPoint presentations, flipchart explanation, group discussion, individual tuition and practical sessions
Duration
2 days
IPDS modules
007, 012, 038, 039, 076
Information service
Management support information
Support information for managers