Supervisory manager
- Setting the standard
- Watch leadership
- Watch dynamics & teams
- Coaching & mentoring
- Meetings
- Managing performance
- Investigations
- Dynamic risk assessment
- Fire investigation
- Incident Command
Middle manager
- Station leadership
- Station dynamics & teams
- Coaching & mentoring
- Meetings
- Managing performance
- Investigations
- Employee mediation
BTEC qualifications
Course enquiries
Follow link below or call for course booking or more information.
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Continuing Professional Development hours on courses
BTEC: Middle manager investigations
Level 4: Professional Award: Core Skills for Investigators
Target audience
Station and group managers
Aim
To enable delegates to conduct a range of investigations including discipline, grievance, performance, complaints and accidents at work
Course content
- Powers, duties and responsibilities
- Investigation best practice
- Investigation planning
- Evidence gathering, evaluation and continuity
- Taking statements
- Investigative interviewing
- Investigation case file report
- Giving evidence in formal hearings
Learning process
Facilitated by tutors, delegates conduct exercises in groups of up to 4 to fully engage in the interactive experiential learning process and so they can share existing experience and skills. In syndicates, they conduct investigations after receiving packs covering different contraventions and containing details of previous events, records, pictures and statements. Tutors and actors offer syndicates support and feedback.
In groups (syndicates) of up to 4, syndicates investigate a different investigation such as bullying, harassment, discipline and accident at work. Actors feature in this skills-based practice where syndicates:
- analyse evidence and formulate investigation plans
- conduct formal interviews and take statements
- produce an investigation case file with summary and supporting evidence
- face cross-examination in hearings about their investigation
Duration
5 days
Delivery method
PowerPoint presentations, flipchart explanation, group discussion, individual tuition, case studies, syndicate work, interviews and practical exercises
BTEC Level 4 Professional Award
Successful candidates achieve a Level 4 BTEC professional award qualification in Core Skills for Investigators
IPDS modules
001, 009, 019, 020, 069, 087, 088
Information service
Management support information
Support information for managers