Supervisory manager

Middle manager

BTEC qualifications

Level 4 BTEC qualification

 

Course enquiries

Follow link below or call for course booking or more information.

On-line form

T: 0845 0941 885

courses@xact.org.uk

Continuing Professional Development hours on courses

Continuing Profesional Development

Station dynamics and building teams

Middle Manager

 

Target audience

Station and group managers

Aim

To provide delegates with the knowledge, understanding and skills to manage station and other personnel

Outcomes

To enable delegates to:

  • understand links to organisational objectives and performance standards
  • recognise effects of verbal and non-verbal communications and how this leads to effective management of groups
  • identify techniques to improve effective group development and leadership
  • distinguish differing types of teams, their purpose and how to build and develop team strengths
  • understand the different team roles necessary for effective teams

Learning process

This course forms a detailed look at the subject addressing Equality and Diversity issues and building upon the supervisory level course (Watch dynamics and team building). Scenarios, both internal and external to The Fire Service will be explored through delegate role-play featuring actors.

Delivery

PowerPoint presentations, flipchart explanation, group discussion, individual tuition and practical sessions

Duration

2 days

IPDS modules

022, 082

Information service

Management support information
Support information for managers