Supervisory manager
- Setting the standard
- Watch leadership
- Watch dynamics & teams
- Coaching & mentoring
- Meetings
- Managing performance
- Investigations
- Dynamic risk assessment
- Fire investigation
- Incident Command
Middle manager
- Station leadership
- Station dynamics & teams
- Coaching & mentoring
- Meetings
- Managing performance
- Investigations
- Employee mediation
BTEC qualifications
Course enquiries
Follow link below or call for course booking or more information.
T: 0845 0941 885
Continuing Professional Development hours on courses
Coaching and mentoring personnel
Middle Manager
Target audience
Station and group managers
Aim
To provide delegates with the knowledge, understanding and skills to improve performance of personnel with coaching and mentoring
Outcomes
To enable delegates to:
- recognise non-verbal communication
- understand how to influence through communication
- create a coaching climate
- conduct action centred learning
- mentor in an operational context
Learning process
The focus here is on influencing individuals to execute change and improve performance and efficiency through effective use of communication skills and the fostering of positive relationships. Delegates have the opportunity to develop skills via practice sessions.
Delivery
PowerPoint presentations, flipchart explanation, group discussion, individual tuition and practical sessions
Duration
2 days
IPDS modules
002, 005, 007, 023, 039, 040, 070, 076
Information service
Management support information
Support information for managers