Legislation

• RIPA – 2000
• PACE – 1984
• CPIA – 1996
• Fraud Act 2006
• Data Protection Act 1998
• Human Rights Act 1998
• PIDA – Whistle blowing
• ASBO – Crime & Disorder Act
• CNEA – Clean Neighbourhoods
• Lawful Business Practice Regs

Skills

• Interviewing
• Investigation Management
• Enforcement
• Intelligence Management
• Surveillance
• Fraud Management
• Evidence and Exhibits
• Witness statement writing
• Open source web investigator
• National Intelligence Model
• Case paper preparation
• Disclosure
• Document verification

Organisations & departments

• Trading Standards
• Housing Benefits
• Environmental Health
• Community safety
• Fire Service

Interview skills

We offer a wide variety of courses on conducting interviews. Formal interviews are broadly categorised under the following headings reflecting different procedural aspects and skills. We welcome the chance to work with customers to develop training programmes to suit specific needs. Please contact Xact

1. Interview under Caution (PACE)

• Compliance with PACE (Police & Criminal Evidence Act 1984) including use of recording media
• The caution explained: When and why to caution
• What constitutes an interview?
• Dealing with solicitors and pre-interview disclosure
• Dealing with third parties e.g. appropriate adults, union representatives
• PEACE model: Plan & prepare; engage & explain; account; closure; evaluation
• Communication skills
• Questioning skills
• Managing exhibits and critical incidents such as comments outside interview
• Understand Sections 72 and 76 PACE challenges to admissibility of evidence obtained
• Interview summaries

Interview under caution enquiry

2. Investigative Interviews

• What constitutes an interview?
• Dealing with third parties e.g. solicitors, appropriate adults, union representatives
• PEACE model: Plan & prepare; engage & explain; account; closure; evaluation
• Communication skills
• Questioning skills
• Interview note-taking

Investigative interview enquiry

3. Witness Interviews

• Dealing with victims and vulnerable persons
• Cognitive interviewing
• Communication skills
• Questioning skills
• Interview note-taking
• Witness statement-writing
• Hearsay evidence

Witness interview enquiry

Delivery

The sessions will be delivered using a mix of PowerPoint presentation, flipchart explanation, group discussion, practical examples and real-life interviews to reinforce leaning

Continuing Professional Development

Delegates can receive continuing professional development hours when attending our courses, certified by the CPD Certification Service.

 

Information service

Support information
Support information for investigators