Legislation

• RIPA – 2000
• PACE – 1984
• CPIA – 1996
• Fraud Act 2006
• Data Protection Act 1998
• Human Rights Act 1998
• PIDA – Whistle blowing
• ASBO – Crime & Disorder Act
• CNEA – Clean Neighbourhoods
• Lawful Business Practice Regs

Skills

• Interviewing
• Investigation Management
• Enforcement
• Intelligence Management
• Surveillance
• Fraud Management
• Evidence and Exhibits
• Witness statement writing
• Open source web investigator
• National Intelligence Model
• Case paper preparation
• Disclosure
• Document verification

Organisations & departments

• Trading Standards
• Housing Benefits
• Environmental Health
• Community safety
• Fire Service

Supervisory manager investigator course

Target audience

Supervisory managers and team leaders who carry out investigations in the workplace.

Aim

To provide delegates with the skills and techniques to conduct investigations required for their role.

Investigation areas

Courses are designed to customer requirements, areas of investigation can include:

• Discipline and grievance
• Bullying and harassment
• Sex, race and age discrimination
• Accidents in the workplace
• Complaints

Outcomes

On completion of the course, delegates will be able to:

• Plan and conduct an investigation
• Collect, evaluate, review and interpret evidence
• Conduct effective interviews
• Report on findings
• Prepare and present evidence

This will be achieved using customers’ policies and procedures.

Learning process

Working in small syndicates delegates will:

• Analyse a scenario and formulate an investigation plan
• Interview role players
• Prepare a basic report on their findings, recommendations and conclusion
• Discuss and present their investigation to a line manager

Delivery

The sessions will be delivered using PowerPoint presentations, flipchart explanation, group discussion, individual tuition and practical exercises to reinforce outcomes

Information service

Employment information
Support information on a range of employment best practice, guidance, Regulations and Acts

Support information
Support information for investigators