Legislation

• RIPA – 2000
• PACE – 1984
• CPIA – 1996
• Fraud Act 2006
• Data Protection Act 1998
• Human Rights Act 1998
• PIDA – Whistle blowing
• ASBO – Crime & Disorder Act
• CNEA – Clean Neighbourhoods
• Lawful Business Practice Regs

Skills

• Interviewing
• Investigation Management
• Enforcement
• Intelligence Management
• Surveillance
• Fraud Management
• Evidence and Exhibits
• Witness statement writing
• Open source web investigator
• National Intelligence Model
• Case paper preparation
• Disclosure
• Document verification

Organisations & departments

• Trading Standards
• Housing Benefits
• Environmental Health
• Community safety
• Fire Service

Discipline, grievance, bullying and harassment investigations

Target audience

Managers and specialists who participate in and conduct discipline and grievance investigations.

Aim

To provide delegates with the skills and techniques to conduct discipline and grievance investigations.

Investigation areas:

Customers may choose from the following subject areas:

• Discipline and grievance
• Bullying and harassment
• Sex, race and age discrimination
• Accidents in the workplace
• Complaints

Outcomes

On completion of the course, delegates will be able to:

• Plan and conduct an investigation
• Collect, evaluate, review and interpret evidence
• Conduct effective informal and formal interviews
• Report on findings with conclusions and recommendations
• Prepare for and present evidence at formal proceedings

This will be achieved using customers' policies and procedures.

Learning process

Working in small syndicates delegates will:

• Analyse a scenario and formulate an investigation plan
• Discuss their investigation plan with a senior manager
• Interview role players
• Prepare a report on their findings, recommendations and conclusion
• Discuss and review their investigation with a solicitor
• Present their investigation in formal proceedings

Delivery

The sessions will be delivered using PowerPoint presentations, flipchart explanation, group discussion, individual tuition and practical exercises to reinforce outcomes.

Information service

Employment information
Support information on a range of employment best practice, guidance, Regulations and Acts

Support information
Support information for investigators