Legislation

• RIPA – 2000
• PACE – 1984
• CPIA – 1996
• Fraud Act 2006
• Data Protection Act 1998
• Human Rights Act 1998
• PIDA – Whistle blowing
• ASBO – Crime & Disorder Act
• CNEA – Clean Neighbourhoods
• Lawful Business Practice Regs

Skills

• Interviewing
• Investigation Management
• Enforcement
• Intelligence Management
• Surveillance
• Fraud Management
• Evidence and Exhibits
• Witness statement writing
• Open source web investigator
• National Intelligence Model
• Case paper preparation
• Disclosure
• Document verification

Organisations & departments

• Trading Standards
• Housing Benefits
• Environmental Health
• Community safety
• Fire Service

Fraud awareness and prevention

Our fraud awareness training helps organisations protect themselves by creating a counter-fraud culture which is fundamental to effective fraud risk management.

In this way, the likelihood of identifying fraudulent activity among clients, customers, business partners and colleagues is improved as personnel gain skills and awareness.

With a sound counter-fraud culture in place early identification of fraudulent applications for finance, benefits or assistance prevents fraudsters accessing to funds and services.

Xact training includes focus on identity theft and manipulation, plus use of false, stolen or altered identity documents - all of which present fraud threats.

To discuss how we can tailor a course to a specific need, please contact Xact

Target audience

All involved in processing applications and claims and with vetting job applicants

Aim

To enable delegates to check the authenticity of documentation thoroughly and use basic communication and questioning skills

To enable delegates to make good quality referrals to counter fraud team or management

Course content

Delegates should be able to:

• understand fraudster motive, opportunity and preparation
• describe documents that support identity
• critically evaluate and rate the worth of documents presented to verify identity
• describe security features within accepted identity documents
• examine and recognise false documents
• conduct an interview to verify identity documents and personal data
• complete and submit a sound referral

Delivery

The sessions will be delivered using a mix of PowerPoint presentation, flipchart explanation, group discussion, practical examples and case studies to reinforce leaning

Example of other fraud courses:

Fraud Act 2006
To enable delegates to identify and prove offences under the Act

Risk based fraud identification and control
To enable delegates to identify potential fraud risks and establish balanced control strategies

Fraud Investigation Management
To enable delegates to conduct lawful and effective fraud investigations

Continuing Professional Development

Delegates can receive continuing professional development hours when attending our courses, certified by the CPD Certification Service.

 

Information service

Fraud support information
Support information for fraud investigators